FAQ

Please note that there is a registration fee of $100 any program that includes Speak 15 courses and $50 for other group courses or private lessons.

Group classes

New sessions start each month either on the first Monday or Tuesday depending on the course.  

Students (not beginners) interested in programs that include Speak 15 can start any Monday. 

See program page for start dates. 

Private lessons

Private lessons can start immediately, within the limits of the available slots.

You are enrolled in group classes and want to change to private lessons.

You can change from group classes to private lessons. Please notify us the previous week of the change.

You are enrolled in private lessons and want to take group courses.

You can switch from private lessons to group lessons. If a group at your level is open, you can change immediately; otherwise, we will ask you to kindly wait until a sufficient number of students are enrolled at your level.

You are enrolled in English or French and want to change the language to study.

You can switch from one program to another. You will meet with an Instructor to assess your level in the language you wish to study. If no class is still open, we will ask you to wait until a sufficient number of students are enrolled at your level before starting the course.

Please note that some fees are not refundable. Registration fees and administrative costs (commission agent if applicable, assignment fees for accommodation, cancellation of visas, etc.) will not be refunded in case of cancellation at the beginning or during the session. A $100 cancellation fee will be added as well.

Before the classes start

For private lessons and group classes, a full refund less the non-refundable fee is possible.

After classes have started,

For private lessons, a full refund, less non-refundable fees and hours completed, is possible.

For group lessons, if you have completed less than half of the courses provided in your initial contract, a partial refund of 85% will be granted if you cancel your contract during the first week of classes and 70% if you cancel your contract between the first week and half of the contract. If you have completed half of the courses provided in your contract, no refund will be granted except in certain circumstances.

What is your ikigai (生き甲斐)? You may discover it at NUMA.
We accept applications on a rolling basis as the school evolves. All positions start at a few hours a week with potential to grow over time. Joining us as a teacher means flexible hours and support for professional development.
We are looking for people who like connecting with others from around the world and can listen actively, accept feedback, and adapt. Ideal candidates will have lived abroad for a period of time and have certification and/or experience in language teaching.
To apply, please send a copy of your resume (PDF) to [email protected]. Including a cover letter (PDF) that explains why you would like to work for NUMA is invaluable as it lets us see who you are. Feel free to mention experiences that have shaped you, and hidden talents that you would like to share with the world.
Please note that candidates who: 1) are within a 30-minute transit ride of our downtown location; 2) have availability in the evenings, where there is most student demand; and 3) have nimble fingers and are comfortable using technology, are strongly favoured.
Take 10~15 minutes and send in your application now... the future is waiting.

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